- Shipping Info
All our orders will be shipped within 2 business days through regular mail. Most orders within Spain take 2 - 3 days to arrive, Europe 4 - 6 days and Worldwide 8 - 12 days.
If you’d like your order to be shipped with registered post for an additional charge, please contact us.
We are not responsible for lost, stolen, or damaged items that have not been shipped via registered post.
- Return Policy
If the item does not meet the expected quality standards, please get in contact with us so we can investigate your claim and find a solution.
If you would like to return the item for any reason, you can return it within 14 days after receipt for a refund. Please let us know before you would like to return an item.
Once the product has been passed on to the delivery services, Envelope Collective is not responsible for the loss of the product. If you have not received your goods within 14 days of the noted dispatch date, please contact us and we will advise on a course of action.